Creating a voucher and sending it via email may take up to about 5 minutes. Please also check your spam folder.

You can use vouchers in our stores and online. If you only use part of the voucher in a store, the leftover amount can’t be used online. You’ll get the remaining balance in the store. Partial use is also possible online. Vouchers are in Euros, and no cash payout is available. For more details, check our Terms and Conditions.