Dantendorfer GmbH

Shipping Conditions

Enclosed you will find all information about our shipping partners, conditions and services. If you have any further questions, we would kindly ask you to contact our customer service.

When was my order successfully placed?

Order Confirmation

After adding your preferred products to the shopping cart, click the "check out" button. Then you enter the required personal information for your order and select a suitable payment method.

As soon as payment has been successfully completed, you will receive an order confirmation from us by email. If you do not receive this email, we recommend that you contact our customer service or check your spam inbox.

What payment options are offered?

Payment Options

We are delighted to provide you with a range of payment options for your order.


Credit Card (Visa, Mastercard)

Maestro (Debitcard)

American Express

Paypal / Express Checkout

Klarna Invoice

Klarna Direct Payment

Apple Pay

Shop Pay

Google Pay

Union Pay


If you have any difficulties with payment, please contact our customer service and check the validity of your card or access, especially the expiry date.

Countries

Austria

Germany

Italy

Switzerland

Liechtenstein

Luxembourg

Croatia

Belgium

Netherlands

Sweden

France

Romania

Bulgaria

Denmark

Czech Republic

Slovenia

Poland

Slovakia

Hungary

Estonia

Latvia

Lithuania

Finland

Norway

Ireland

Iceland

Spain

Portugal

England

United States

Canada

Mexico

Türkiye

Greece

Cyprus

Malta

Japan

Hong Kong

Kuwait

Singapore

Korea


Shipping Costs

AT 10€

DE 10€

IT 15€

CH 20€

LIE 20€

LUX 15€

HRV 15€

BEL 15€

NLD 15€

SWE 15€

FRA 15€

ROU 15€

BGR 15€

DNK 15€

CZE 15€

SVN 15€

POL 15€

SVK 15€

HUN 15€

EST 15€

LVA 15€

LTU 15€

VIN 15€

NOR 15€

IRL €15

ISL 15€

ESP 15€

PRT 50€

GBR 50€

USA 50€

CAN 50€

MEX 50€

TUR 50€

GRC 50€

CYP 50€

MLT 50€

JPN 50€

HKG 50€

KWT 50€

SGP 50€

KOR 50€

Free Shipping

over €500

over €500

over €500

over €1.000

over €1.000

over €500

over €500

over €500

over €500

over €500

over €500

over €500

over €500

over €500

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over €500

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over €500

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over €500

over €500

over €500

Delivery to Austria

Products ordered within Austria are shipped on weekdays via the Austrian Post. The delivery time is on average 2-4 working days.

Shipping to Germany

Products that are shipped to Germany reach you in 2-4 days on weekdays via our shipping partner LogoiX.

You will receive a tracking email from 'LogoiX GmbH Paketinfo' as soon as your package is ready for shipment. If you would like to return items, you will also find a download of the return slip in this email.

Worldwide Shipping

For deliveries to all other countries we work with the shipping partners LogoiX or DHL Delivery, here the delivery time is on average 4-6 working days.

Dantendorfer GmbH reserves the right to select the shipping partner from the service providers mentioned depending on availability.

Charges and Customs Fees for International Shipments

Delivery to non-EU Countries

Expenses and Customs for International Deliveries: We take care of the costs associated with door-to-door shipping, goods insurance, and necessary documents.

For deliveries outside the EU, customers may incur additional charges such as bank fees, transfer fees, currency exchange fees, or customs duties. Import VAT and other customs charges will be billed separately by the local delivery partner.

The information provided above has been originally written in German. Subject to translation, spelling, sentence, or opinion errors.

Customer Care

Our trained and fashion-conscious customer service is available to help you from Monday to Friday. We look forward to your call or email. You can find the exact customer service hours here .

Fast Delivery

It is important to us that your order is a special experience. That's why we not only pack your selection carefully, but our dedicated team does everything in its power to get your exquisite designer pieces to you as quickly as possible.

Family Business

Since 1948, our family business Dantendorfer has been presenting carefully selected designer fashion from exclusive luxury brands. Discover timeless elegance in premium fashion experiences.