For a quick and smooth exchange in the desired size, we recommend that you simply reorder the item. If the desired size or item is not available, our customer service will be happy to assist you and provide you with further information.

Please note that we cannot offer direct exchanges for orders outside the EU. We ask that you return the goods to us and order your desired item in a new order. It is important to note that we do not refund shipping costs in such cases. If you have any questions or concerns, please do not hesitate to contact us.

Please follow these instructions if you wish to return items to us:

1. Log in to your customer account, select the order and click on "Request return".
2. Select the items you wish to return and provide the reason.
3. You will immediately receive an email with the return policy - please follow these instructions.
4. Include the invoice or a copy in the package.
5. Pack the items securely in their original packaging and send them back to us.

After receiving your return, the amount will be credited to your payment method as quickly as possible.

The return period is 14 days from receipt of the goods.

Please handle the goods carefully when trying them on. Please note that we reserve the right to refuse returns if the items are contaminated, the return period has been exceeded or the return has not been made correctly. Thank you for your understanding.